A happy dog = a happy dog owner.
At Blue Dog SF, our goal is simple, 100% dog and dog owner satisfaction.
Blue Dog is amazing! They have helped me so much with caring for my fur baby Olaf while I’m at work. Their puppy package was a life-saver for his first couple months. I haven’t found another company that has a twice a day puppy package like Blue Dog. I switched him over to the 1 hour group dog walks after he finished his vaccinations, and that has worked out great as well. He loves his Blue Dog friends – sometimes we run into them in the morning or evening as well!
The petcheck system works well. And although I’ve had multiple dog walker changes, the managers have always been 110% responsive to my concerns and Olaf’s needs as a puppy. The walkers have gone above and beyond to care for Olaf, especially when he was sick, even popping in for a quick checkup after the walk. There are not many people I would trust with my puppy and in my home, but Blue Dog has been wonderful so far!
**3 months later, and I have moved to a new neighborhood with Olaf. Even though Blue Dog doesn’t have many other pups near my new place, they went out of their way to include us in the walking schedule. I think they must really love Olaf – they are the best!!
Blue Dog has made a huge difference for our little family. We recommend their services for those who are needing a reliable and quality dog walker. My husband and I moved to the city, which was not easy for our fur baby. He was used to my husband working from home and spending more time outside with other dogs that he knew well. Needless to say, the transition was not easy because he was left alone and was not getting as much activity. After frustrating trials with dog daycares, and not having great experiences with other dog walkers, our apartment complex recommended Blue Dog. Our neighbors provided references for Blue Dog as well. We only use Blue Dog a few times a week, but his demeanor is more upbeat and we know that he is taken care of.
A few notes about our dog walker- we LOVE her! She has gone out of her way to give love to our four legged child. She makes sure that he is happy by giving plenty of belly rubs and gives extra care to his needs (especially when he has been sick). She provides detailed information, that includes cute pictures and what he did on their walk (so not just the GPS route). Our dog gets very excited when she comes to walk him, even when she wakes him up from a nap (we have a dog camera). Our dog truly likes her, and it comforts us to know he is happy and well taken care of.
The operations/customer service is just as awesome. They are responsive whenever we have questions. We have had to make impromptu schedule changes and they are quick to confirm with us. Their platform is basic and easy to use, but I typically just email them when we need to adjust our schedules. We appreciate it when they reach out to us to provide any changes on their end- if a new dog walker will be joining, etc.
My only wish is that they would include services on the weekends- because we love them so much! Other then that, Blue Dog is worth every penny.
We’ve been using Blue Dog for our two dogs’ weekday walks for the past two years. We are extremely happy with their services and their professionalism. Our dogs are walked by the same walker each day, which has helped to build trust and ensure consistency. If the regular walker is unavailable for some reason, Blue Dog notifies us in advance and they send another walker with whom our dogs are familiar. This is a huge plus for us because are dogs will not leave with a stranger. The walker sends us an email with pictures of our pups after each walk, which really helps to put me at ease when I’m at work. I can’t speak highly enough of the Blue Dog folks.
I love Blue Dog! They have made me and my dog’s life better. Wilson walks five times a week with them and has an absolute blast, he knows all of the dogs and people in the neighborhood thanks to these fabulous walkers. Shout out to his regular walker Alexsandra! He looks forward to the daily walks with her. All of the other walkers have been amazing too Claudia, Jae and Leilani! Thank you all for the amazing adventures Wilson and me thank you!!
I really can’t speak highly enough of Blue Dog. I was hesitant to try and find a new dog walker because our beloved sassy dog Charlie is very anti-dog walker and every single dog walk in the past has not been able to get him out of the house.
Before he even had a walk his new walker Justine and Leilani came over to meet him. I explained ALL his quirks and they weren’t hesitant at all to take him on. Charlie is little but tends to be growly and just grumpy sometimes when someone enters his territory. He has scared dog walkers before.
Here are some things i LOVE:
- Pet check tech so you can see when they come
- I always get the best messages and pictures from Justine
- I have NEVER had an instance where Justine or any of the sub- walkers have not been able to get out. That alone is worth all the money in the world in my opinion.
- They are always responsive over email and let me know when they run late.
- Charlie i think really loves Justine and even though he makes a fuss sometimes (all the time) i know he is living his best life 🙂
I never have to rush home worried. I just heart them all!
I have been using Blue Dog’s group walk service for almost a year. It’s great! I get daily updates (sometimes with pictures!) and my dog both gets exercise and socialization which puts my mind at ease during my work day. Definitely recommend!
I’ve been a Blue Dog client for 2 years and I’m very happy with them! They keep a profile about my dog and add every new piece of information I share with them about his likes and dislikes and habits.
Scheduling is very easy. They have an app like most companies but I also frequently email the office directly to request changes. I unfortunately request a lot of last minute schedule changes but they are always accommodating whenever possible.
I love the report cards I get and the pictures. It is so clear they know his personality and all his quirks so well.
I also like that this is a company – whenever a walker is sick, they have back-up and they handle making sure the substitute walker has the key to my apartment so I don’t have to.
I’ve used Blue Dog since my French Bulldog, Scott, was about 16 weeks old. From the get go, Blue Dog was super helpful with potty breaks and play time while I was at work. Scott is now two years old, going on three, and continues to love Blue Dog. The walks are great for him to make friends with other dogs and get out during the day. It’s been great to get to know the walkers and they’re always professional and helpful if anything comes up. The occasional pictures and walker notes I get from them always brighten my day. I can’t recommend them enough!
We love Blue Dog! A neighborhood friend recommended we contact them for daily walks of our little frenchie. He has been walking with Blue Dog since he was 6 months old. Blue Dog does an in person consultation before beginning any services, which allows them to get to know you and your pup. They have excellent communication with dog owners and truly care for our dog on his daily walks with his pack!
Our dog looks forward to seeing his same Blue Dog walker every day (much better than other “On-Demand” services such as WAGS). They are attentive and always provide a full update of his interactions during his daily walk. They are very accommodating, providing solo walks when your pup is under the weather. We feel confident trusting Blue Dog on a daily basis with our dog – which is such a relief.
Thanks Blue Dog for being awesome!
Blue Dog has been walking our Italian Greyhound for the past year, and she could not be happier! We love the daily email scan once she is picked up and walk report with pictures – helps with the guilt of leaving our precious pup home while working. We could not be happier with the entire team at Blue Dog, they have reliable, consistent, friendly walkers, and very professional to deal with….best part is very responsive to emails or any changes in walk schedule.
You and your pup will be very happy with Blue Dog, highly recommend!